Lost luggage and rude attendants may make you want to scream. Here are the U.S. airlines people complained about the most.
By Everett Potter
When Andrew Shrage discovered that his seatback TV wasn’t working on his JetBlue flight from Chicago to Boston, he didn’t wait until he landed to complain to the airline. Shrage, an editor at the website MoneyCrashers.com, tweeted @JetBlue before the plane took off, and the airline responded—with a $50 voucher.
Twitter may be changing how we complain to the airlines, but there’s still a lot to complain about. According to the latest Department of Transportation (DOT) report, the agency received nearly 3,600 complaints about airlines from January to June, 2011.
That's a lot of complaints, even if it is an improvement from the nearly 4,000 received over the same period last year. Not surprisingly, complaints about flight delays and cancellations, rude or incompetent service, and baggage handling led the list.
But what these stats don’t tell you is that legions of consumers are now voicing their complaints directly with the airlines via Twitter. And the airlines—or at least some of them—are listening, responding, and in some cases being proactive and fixing the issues.
Angler fishes out woman's prosthetic leg.An angler reeled in a prosthetic leg while fishing in a Minnesota lake recently, then returned it to the woman who lost it while swimming three years ago.A woman who lost her prosthetic leg while swimming in a western Minnesota lake three years ago has been reunited with the limb thanks to an angler.
Beth Krohn was fishing last month on Lake Ida in Alexandria. She says her line kept snagging on something, and that she hoped it wasn't a dead body.Krohn returned the leg to Riley after tracking her down through a prosthetic limb manufacturer in Alexandria.
Krohn says she's proud of the catch, comparing it to going deer hunting and shooting the biggest buck.
Riley says she always wondered what someone would think if they saw a leg surfacing in a lake.
Lake Ida, Minnesota
Richest apartment building faces foreclosure.A New York couple is facing foreclosure in one of the world's richest apartment buildings. The couple reportedly stopped making payments on $16 million in loans tied to their apartment (see which celebrities are facing foreclosure).
740 Park Avenue
Los Angeles, Aug 27 (PTI) Troubled star Charlie Sheen has offered his ex-wife, Denise Richards, a house in his neighborhood.
The former Bond girl is moving into a home, that the 45-year-old actor purchased earlier this year from movie mogul Mike Medavoy, which is located six houses down from where Sheen lives in the gated community, reported TMZ online.
Sheen and Richards are reportedly getting along well, and the former ''Two and A Half Men'' star is keen to spend more time with their two kids.
Some of Richards'' stuff has already been moved in, and she is likely to shift in a week along with her kids.
It has been reported that Sheen is also trying to purchase a third home in his gated community for Brooke Mueller and the twins.
August 2011 celebrity quotes. A country-music concert turned tragic. A "miracle" congresswoman went back to work. One oppressive regime came close to toppling as another was remembered 50 years later. These were just a few of the events that made headlines in August. Let's look at the month's most quotable lines.
President Obama spoke as rebels attempted to end the Libyan dictator's four-decade reign in Tripoli
